Legal notice and privacy policy

Identity and Contact Details of the Data Controller

Identifying Information:

  • Company: FARMALIDER S.A.
  • Registered Address: C/ La Granja 1 – 3rd Floor
  • Tax ID (C.I.F): A78285301
  • Contact Email: farmalider@farmalider.com
  • Contact Phone Number: +34 916 612 335

In compliance with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of 27 April 2016, and in accordance with the duty of information set out in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you, as the user, that the personal data and information you provide will be incorporated into a personal data file owned by FARMALIDER.

 

Purposes of the Processing

Your personal data will be processed for the following purposes:

  • To respond to and process your contact request.
  • To enable you to subscribe and receive information.
  • To process and manage orders for products you purchase through this website and to manage the contractual relationship arising from such purchases.
  • To send commercial and promotional communications, provided you have expressly authorised this.

Unless you notify us otherwise, we will understand that the personal data you have provided is accurate and up to date, and that you undertake to inform us of any changes. We will also understand that we have your consent to use your data for the purposes outlined above.

 

Legal Basis

The legal basis for processing your data is the consent you provide when contacting us electronically, as well as the public interest in the field of public health with respect to pharmacovigilance activities.

 

Your Rights

You may exercise the rights of access, rectification, erasure, restriction, objection, data portability, and the right not to be subject to automated individual decision-making, including profiling. These rights may be exercised by sending a request to FARMALIDER’s registered address or via email to: legal@farmalider.com.

Users may exercise the following rights recognised under the GDPR:

  • Right of access: To obtain information about your specific personal data and how it is being processed.
  • Right to rectification: To request the modification of your personal data.
  • Right to erasure: To request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent, unless otherwise required by law.
  • Right to restriction of processing: To request that the processing of your personal data be limited.
  • Right to data portability: When processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
  • Right to object: To object to the processing of your personal data.
  • Right not to be subject to automated decision-making, including profiling: To not be subject to a decision based solely on automated processing.

To exercise any of these rights, it will be necessary to provide a copy of your ID document.

 

Data Retention Period

Your personal data will be kept for as long as necessary to provide the requested service or until you withdraw your consent. After this period, your data will be deleted in accordance with data protection regulations, which requires data to be blocked and only accessible at the request of Judges and Courts, the Public Prosecutor’s Office, or competent Public Administrations during the statutory limitation period. Once that period has expired, the data will be permanently deleted.

You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your data protection rights have been violated.

 

Disclosure of Data to Third Parties

To fulfil your request, it may be necessary for FARMALIDER to disclose your data to companies that provide services such as postal services, after-sales services, digital and e-commerce support services, and payment service providers.

Personal data will be processed within the territory of the European Union. If, at any time, processing were to occur outside the EU, it would only be carried out in countries recognised as providing an adequate level of data protection.

 

Security and Confidentiality Measures

FARMALIDER is committed to adopting the necessary and appropriate technical and organisational measures to ensure the security of personal data and to prevent accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to such data. FARMALIDER also undertakes to notify the user without undue delay in the event of a personal data breach.

Personal data will be treated as confidential by the Data Controller, its employees, partners, and any person to whom the information is made accessible.